Refund policy

We're the only vocal platform on the planet offering a 100% Vocal Love Guarantee for all non-exclusive vocals. If you don't love the vocal you bought we'll replace it with any non-exclusive vocal you want. No questions asked. It's as simple as that!

Just shoot us an email at sales@vokaal.com and we'll be happy to make sure you get the vocal you love right away! ❤️

All Exclusive Vocal Sales are Final. They cannot be "returned" and they cannot be "deleted" for a refund (unless there is an issue with un-useable audio in which case, please do contact us so that we can fix the problem).

We always make sure to screen all of our vocals for any harsh digital artifacts before adding them to the site, but please be sure to listen to the vocals through decent speakers or mixing headphones before making your final purchase.

We aim to deliver the best quality vocals that we possibly can, and our customer service philosophy is no different. We're 100% committed to doing what we can to make things right when things go wrong.

Thanks so much for trusting Vokaal with your electronic music projects.